All discounted sales are final - no returns, refunds, changes or exchanges. Vouchers and Coupon Codes are not eligible during a sale or on already discounted products.
Please note that during High Season and our annual Black Friday and Cyber Monday Sale the normal processing time is extended due to high volumes. Additionally, adhering to COVID-19 protocols and load shedding can also cause a delay in production and delivery. Unfortunately no refunds are given due to extended processing times. We endeavour to process every order as fast as possible and we promise that it is worth the wait. We appreciate you patience and understanding!